Privacy Policy

Effective Date: May 22, 2026

Company: Crafted Visionz Studio

Product: LumenAI

Contact: hello@getlumenai.io

1. Overview

LumenAI ("we", "our", "us") is a multi-model AI workspace that allows users to connect third-party AI providers, compare outputs, and build AI workflows in a unified interface.

This Privacy Policy explains how we collect, use, and protect your information when you use LumenAI.

2. Information We Collect

We collect the following types of information:

a) Account Information

• Email address (used for passwordless authentication)

b) User Content

• Prompts you submit
• AI model responses generated through your requests
• Workflow configurations and workspace data

c) API Keys

• Encrypted API keys from providers such as:

  • OpenAI
  • Google Gemini
  • Anthropic

These are stored securely and encrypted in our database.

d) Usage Data

• Execution logs (prompts, responses, model usage)
• Feature usage analytics

e) Analytics & Monitoring

We use:

• PostHog (product analytics)
• Sentry (error tracking)

f) Cookies

We use cookies for:

• Authentication sessions
• Analytics and performance tracking

We do not use cookies for advertising or marketing.

3. How We Use Information

We use collected data to:

• Provide and operate the LumenAI platform
• Run AI model requests via user-provided API keys
• Store conversation history and workflows
• Improve product performance and reliability
• Monitor errors and system health
• Provide customer support

4. Data Storage

• Data is stored securely on our backend systems.
• API keys are encrypted at rest.
• Prompts, responses, and usage logs are stored until the user deletes their account.

5. Data Sharing

We do not sell user data.

We only share data in the following cases:

• With AI providers (OpenAI, Google, Anthropic) when you trigger requests using your API keys
• With infrastructure providers (e.g., Supabase) for storage and hosting
• Legal compliance when required by law

We do not share data with any unrelated third parties.

6. Data Deletion

Users may request:

• Account deletion
• Removal of stored data

Upon deletion request, we permanently delete associated user data where technically feasible.

7. Data Security

We implement:

• Encryption of API keys
• Secure storage systems
• Access controls and monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Age Requirement

LumenAI is intended for users aged 13 years and above.

9. International Use

LumenAI is available globally. By using the platform, you understand your data may be processed in different regions.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact

For questions, contact:hello@getlumenai.io